FAQ

Q 革製品の取り扱いについて教えてください
A FABRIKの革製品は天然の皮革を使用しております。 摩擦(汗、雨などの濡れた状態)などで色落ちや移染する場合がありますので十分にご注意ください。 雨などで濡れた場合は乾いた布で水分を拭き取り、風通しの良い場所で陰干ししてください。(ベンジン、シンナー、直射日光、アイロン厳禁) 高温多湿を避け、風通しの良い場所に保管してください。
Q 革のケアについて教えてください
A ・まずは買ったままの状態から使い始めることをお勧めします。自然に光沢が出てきます。手の脂も革の保湿を助けます。 ・使用する過程で過度な乾燥、水濡れなどがあった場合には、市販のレザーケアキットをお使いください。 ・極度の乾燥はヒビ割れなどの原因となります。革表面に乾燥の徴候が見られ始めたら、オイルケアを行ってください。 ・ご利用のオイルの成分によってはシミが出る場合もございますので、ご利用の際は少量を内側の革など目立たない部分で試すなど、十分にご注意いただいた上でご使用ください。 ※市販のレザーケアキットにより生じたいかなる損害に関しても、当社は責任を負いかねますので、ご了承の上でご利用ください。 ・クリームやオイルを過度に塗り込むと、革が柔らかくなりすぎ、ダメージの原因となります。適度なケアを心掛け、革のコンディションを良好に保ち、天然皮革ならではの経年変化をお楽しみください。
Q 送料と発送について教えてください
A お買い上げ金額が ¥1,500 以上で全国送料無料でお届けいたします。 海外への発送は、別途送料が発生します。 発送業務は土、日、祝日、夏季/冬季休業を除いた営業日に行なっております。 当日15時までのご注文(コンビニ決済の場合は、お支払い)で、即日発送。15時以降のご注文は、翌営業日の発送となります。
Q 取扱店舗についてを教えてください
A BLOGで随時更新中です。ご参照ください。
Q 中目黒のアトリエで商品を買うことはできますか
A アトリエで展示・販売もしております。 ※アトリエの性質上、打ち合わせ、外出などでご利用いただけない場合もございますので、訪問希望の際は事前にBLOGで営業日をご確認ください。 お問い合わせ mail: info@fabrik.co.jp tel: 03-6313-9573 ・FABRIK atelier 東京都目黒区上目黒2-40-1-1F 営業時間 木、金15:00〜20:00 日13:00〜19:00 決済方法/現金、クレジットカード、タッチ決済、paypay等
Q ギフトラッピングはできますか
A ラッピングバッグをご用意しております。 商品と併せてお買い求めください。 LONG WALLET:Pは、Lサイズをご選択ください。

Privacy Policy

The store(or “we”, “us”, or “our”, as the case may be) recognizes the importance of your personal information, and complies with the Act Concerning Protection of Personal Information (hereinafter referred to as “Act”) and properly treats and protects your personal information in accordance with this Privacy Policy (hereinafter referred to as “Policy”).

1. Definition of personal information
As used in this Policy, “personal information” shall mean personal information defined pursuant to Article 2.1 of the Act, meaning information pertinent to existing individual, which can personally identify a specified individual by its name, birth date, or other description contained in such information (including those which can easily collate other information to personally identify a specified individual), or those containing personal identification code.
2. Purpose of personal information
The store shall use your personal information to:
  • (1) provide our services;
  • (2) give guidance and respond to inquiries in connection with our services;
  • (3) give guidance relating to our goods and services;
  • (4) cope with a violation of our rules and regulations or the terms and conditions, or polices (hereinafter referred to as “Rules”) in connection with our services;
  • (5) notify you of any change in Rules relating to our services;
  • (6) facilitate improvement of our services and development of new services;
  • (7) generate data processed for statistical purposes and made anonymous, which cannot be personally identifiable in connection with our services; and
  • (8) accomplish purposes incidental to purposes as set forth above.
3. Change of purposes of use of personal information
The store reserves the right to change the purposes of use of personal information for as long as it will continue to remain relevant, and notify you of, or make it public such change.
4. Restriction on use of personal information
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not use your personal information except as required to accomplish the purposes of use without your consent, unless:
  • (1) required by the applicable laws and regulations;
  • (2) it is necessary to protect a person’s life, body, or property, and it is difficult to obtain your consent;
  • (3) it is particularly necessary to improve public health and facilitate sound education for children, and it is difficult to obtain your consent; or
  • (4) it is necessary for us to cooperate with state or local government or its agency in carrying out their statutory duties and functions, and it is detrimental to carry out of them if your consent needs to be obtained.
5. Proper collection of personal information
We shall collect personal information, and shall not collect personal information by false or otherwise illicit means.
6. Security of personal information
The store shall carry out necessary and proper supervision over its employees, in order to secure your personal information against risk of loss, destruction, alteration, and leaking of your personal information. If we subcontract, wholly or partially, treatment of your personal information, we shall carry out necessary and proper supervision over a subcontractor.
7. Provision to third parties
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not provide to third parties your personal information without your prior consent, except for cases where:
  • (1) we provide personal information as a result of subcontracting, wholly or partially, treatment of your personal information to the extent necessary to accomplish the purposes of use of personal information;
  • (2) your personal information is provided by way of merger or amalgamation, or other events of business transfer; and
  • (3) your personal information is shared with third parties in accordance with the Act.

We may provide personal information to the following foreign advertisement distribution company located in a foreign country (i.e., a country or region which is outside of Japan) for the purpose specified in Article 2 (Purpose of use of personal information), Paragraph 2. The advertisement distribution company shall not use personal information for purposes other than an advertisement distribution purpose or a purpose of measuring the effectiveness of the distributed advertisements.
■ Meta Platforms, Inc.(California, U.S.A)
  • ・Items of personal information to be provided:Customers’ email address, telephone number, IP address, name, and other information necessary for distributing advertisements.
8. Disclosure of personal information
If we are required by you to disclose your personal information pursuant to the Act, we shall promptly disclose it to you, after identifying that such request has been submitted by you (if such information does not exist, we shall notify to that effect.), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
9. Correction of personal information
If we are required by you to make a correction, addition, or deletion (hereinafter referred to as “Correction”) of your personal information by reason that such information is untrue, we shall promptly carry out investigations to the extent necessary to accomplish the purposes of use thereof after identifying that such request has been submitted by you, and make a Correction based on the results thereof, and you shall be notified thereof (or we shall notify you if we shall not make any Correction), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
10. Suspension of use of your personal information
If we are required by to you to suspend use of or delete (hereinafter referred to as “Suspend”) your personal information by reason that such information is treated for any purpose other than those which are made public, or is obtained or collected by false or otherwise illicit means, and we found that such request is reasonably acceptable, we shall promptly Suspend use of your personal information after identifying that such request has been submitted by you, you shall be notified thereof, unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
11. Use of Cookie or other technologies
  • (1) Cookie or other similar technologies may be used for our services. These technologies shall be useful to grasp the status of how our services are used to make them better. If you do not want the benefits of Cookies, you may be able to opt-out by changing the configuration of your web browser, in which case you may not be able to use any part of our services.
  • (2) We use in our services Google Analytics provided by Google LLC, to investigate and analyze the information including customers’ usage of our services. For information on the mechanism of data collection and processing under Google Analytics and for other detailed information, please visit the sites provided by Google LLC.
    Google Analytics Terms of Service
    https://marketingplatform.google.com/about/analytics/terms/us/
    How Google uses information when customers use Google partners’ sites or apps the Service
    https://policies.google.com/technologies/ads?hl=en-US
    Google Privacy Policy
    https://policies.google.com/privacy?hl=en-US

    If you do not want your data to be used by Google Analytics, please use Google Analytics opt-out add-on provided by Google LLC.

    Google Analytics opt-out add-on
    https://tools.google.com/dlpage/gaoptout?hl=en
  • (3) Our services enable "Google Analytics’ Function for Advertising" and use the following features and use third-party cookies such as the DoubleClick cookie for advertisement and site improvement.

    ・Google Analytics Remarketing
    ・Google Analytics User Attribution Reports and Interest Reports

    This allows our services to use Google Analytics cookies for the analysis of approximate understanding of your age, gender, browsing history, and trends in interest in our services.

    If you do not want "Google Analytics’ Function for Advertising" to be used, you can disable its tracking function by your settings. You can disable it by installing the "Google Analytics opt-out add-on" in your browser.
12. Inquiries
If you have request for disclosure, opinion, question, complaint, or other inquiries about treatment of your personal information, please inform us at our Information Desk as specified in “Notation Based on the Specified Commercial Transaction Act” herein or make an inquiry by filling up an Inquiry Form contained in our store page.
13. Continuous efforts
We shall review the status of operation how your personal information is being treated on a regular basis, and use our best efforts to make them better, and modify this Privacy Policy from time to time.